Introduction
SimpleAI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
We take your privacy seriously and are transparent about our data practices. Please read this policy carefully to understand how we handle your personal information.
Information We Collect
Personal Information
- •Email address
- •Name (optional)
- •Payment information (processed securely by Stripe)
Usage Data
- •API usage statistics
- •Log data (IP address, browser type, access times)
- •Device information
API Keys
Your third-party API keys (OpenAI, Anthropic) are encrypted using AES-256 encryption and stored securely. We never have access to your plain-text API keys.
How We Use Your Information
We use the information we collect to:
- •Provide our services - Process your API requests and deliver responses
- •Improve our platform - Analyze usage patterns to enhance performance
- •Communicate with you - Send important updates, security alerts, and support messages
- •Process payments - Handle billing and subscription management
- •Ensure security - Detect and prevent fraud, abuse, and security threats
We do not sell your personal information to third parties.
Data Sharing & Third Parties
We share your information only in these circumstances:
Service Providers
- •Stripe - Payment processing
- •Vercel - Hosting infrastructure
- •OpenAI/Anthropic - AI model providers (your API requests are processed through their services)
Legal Requirements
We may disclose information if required by law, court order, or government request.
Business Transfers
In the event of a merger, acquisition, or sale, your information may be transferred to the new owner.
Data Security
We implement industry-standard security measures:
- •Encryption - All data is encrypted in transit (TLS 1.3) and at rest (AES-256)
- •Access Controls - Strict role-based access to production systems
- •Monitoring - 24/7 security monitoring and intrusion detection
- •Regular Audits - Periodic security assessments and penetration testing
While we strive to protect your information, no method of transmission over the internet is 100% secure.
Data Retention
We retain your data as follows:
- •Account Data - Retained while your account is active, deleted within 30 days of account closure
- •API Logs - Retained for 90 days for debugging and analytics
- •Payment Records - Retained for 7 years as required by law
You can request deletion of your data at any time by contacting us.
Your Rights
You have the right to:
- •Access - Request a copy of your personal data
- •Correction - Update or correct inaccurate information
- •Deletion - Request deletion of your personal data
- •Portability - Receive your data in a machine-readable format
- •Opt-out - Unsubscribe from marketing communications
To exercise these rights, contact us at privacy@simpleai.dev
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- •Posting the new policy on this page
- •Updating the "Last Updated" date
- •Sending an email notification for significant changes
Your continued use of our service after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy, please contact us:
Email: privacy@simpleai.dev
Address: SimpleAI Inc., 123 Tech Street, San Francisco, CA 94105
We typically respond to inquiries within 48 hours.